How We Use and Manage Your Data
Protech Communications Limited respects your right to privacy. We put in place security measures for your personal data and manage your personal data in accordance with applicable data privacy regulations.
Please note that Protech Communications Limited is the Data Controller of your personal data. The principles set out in this Privacy Notice apply to all instances in which Protech Communications Limited receives your personal data as a Data Controller for the purposes described in this notice. Those purposes are processing of data in order to participate in the various activities available on this website or as mentioned below.
If you have any requests concerning your personal data or any queries with regard to these practices please contact Protech Communications Limited using the contact details below.
1. Personal data we collect through this website and how Protech Communications Limited collects it?
You can provide your personal data if you wish. We only collect personal data that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect personal data directly such as; name, age, gender, address and e-mail address as well as connection and system information. The legal basis for the processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you. Any consent you provide may be withdrawn at any time by following the contact methods listed in Paragraph 5.
2. Protech Communications Limited Security Measures
Protech Communications Limited takes security measures in line with data protection regulations. Protech Communications Limited has security measures in place designed to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorized Protech Communications Limited employees, and authorized employees of our Third-Party service providers’ processing data on our behalf, have access to your personal data. All Protech Communications Limited employees who have access to your personal data are required to adhere to the Protech Communications Limited Privacy Notice and all third-party service providers are requested by Protech Communications Limited to ensure that any of their employees who have access to your personal data have signed non-disclosure agreements. In addition, contracts are in place with such third-party service providers acting as data processors for Protech Communications Limited that have access to your personal data, to ensure that the level of security required in your jurisdiction is in place, and that your personal data is processed only as instructed by Protech Communications Limited
3. How Protech Communications Limited uses your personal data
Your personal data will only be used for the purposes for which you provided it to Protech Communications Limited, as indicated to you at the time you provided your personal data. It will also be used to administer, support and obtain feedback on the level of our services, to help prevent breaches of security, the law or our contract terms, and for direct marketing purposes. It may also be disclosed, including a disclosure to entities based outside the European Economic Area (“EEA”), to third parties (as part of the information generally contained in business) in the event of a sale of the business, or a reorganisation of the business, or as otherwise required or permitted by law or applicable regulator.
4. Who Protech Communications Limited discloses your personal data to and why
Protech Communications Limited will never share your personal data with any Third-Party (i.e., a party other than an entity within the Protech Communications Limited) business organisation that intends to use it for their own purposes, other than as required by law.
With your consent, Protech Communications Limited may share your personal data with Third-Parties such as those who assist us in providing the products and services and who perform technical operations, but only in the strictly limited circumstances set out below:
- Our “Third-Party Data Processors” (service providers such as our fulfilment and activation partners, and digital agencies, hosting providers, data storage providers and other technical partners) who help us administer this website, or process the data submitted to it, may have access to your data. Some of these business partners may be located outside the country where you accessed this website.
5. Your rights
You have the right to ask Protech Communications Limited to provide you with all the information it stores on you. If you wish to access your personal data you can contact us to request this by emailing email@example.com. From this initial contact, we will have the opportunity to update your personal data or preferences. You have the right to ask Protech Communications Limited to rectify, block, complete and delete your personal data, to restrict its use, and to port your data to another organization. You have the right to request additional information about the handling of your personal data. You also have the right to object to the processing of your data by Protech Communications Limited in some circumstances and, where we have asked for consent to process your data, to withdraw this consent. Additionally, you may contact our Data Protection Officer firstname.lastname@example.org if you would like assistance with any of the aforementioned rights.
There are exceptions to these rights, however. For example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if Protech Communications Limited is legally prevented from disclosing such information. In addition, Protech Communications Limited may be able to retain data even if you withdraw your consent, where Protech Communications Limited can demonstrate that it has a legal requirement to process your data.
6. How and why Protech Communications Limited uses ‘Cookies’ and other similar technologies
This type of information obtained through cookies will not be disclosed outside Protech Communications Limited or our authorized Third-Party Data Processors. It will not be used for unsolicited communications.
Cookies located on your computer do not contain your name but an IP address. In many cases, after the user’s session is cancelled the information contained in the cookies is no longer available to Protech Communications Limited.
Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser “Help” button for how you can do this. Some Flash Cookies may not be affected by such settings. You do not need to have cookies on to use or navigate through many parts of this and other Protech Communications Limited websites. Remember that if you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.
For further information about Cookies including how to refuse them, please visit www.allaboutcookies.org
7. Website customisation
With your consent, and as set out below, we may use the data you give us about yourself when you register online to build up a picture of your interests – so we may then try to ensure that when you visit the site, you don’t miss the offers and information relevant to you.
Protech Communications Limited and its reputable third party advertising companies acting on its behalf will collect website usage information about visitors to our website for the purposes of statistical analysis, sales and marketing research, tracking page usage and paths used by visitors through our site, targeting the site content, targeting our marketing campaigns and direct marketing emails, targeting our Internet banner advertisements on our website and on other websites and tracking use of our Internet banner advertisements and other links from our marketing partners’ websites to our website.
We may also combine this web usage data with other information we have collected about you, for example, whether you have arrived at our site through a marketing email sent to an individual account, data about your user registration (if you have logged in), and web usage data stored against a previous cookie set on your machine. We store this information so that we have a better and more specific understanding of the way customers are using our site and their preferences and interests. We may use it to undertake sales and marketing research and to tailor our site, our marketing campaigns and email communications specifically to you.
9. Retention of your personal data
Protech Communications Limited will retain your information only for as long as is necessary for the purposes set out in this policy. Protech Communications Limited will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a short period of time, except where they are used for website security, to improve website functionality, or we are legally obligated to retain them for longer time periods.
How to contact Protech Communications Limited
The data controller responsible for your personal information for the purposes of the applicable European Union data protection law is:
Protech Communications Limited,
ATTN : Data Protection Officer,
Telephone: +44 (0) 1205 205 250
If you have any questions about this Privacy Notice or our data collection practices, please contact us at the address, telephone number or email listed above and specify your country of residence and the nature of your question.