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Staying Connected: The Importance of Communication When Working from Home

There has been an enormous amount of change in the way we work this year.

And it seems, for now, remote working is here to stay – at least in some form or another.

So, it’s crucial your team is able to stay connected and that you all keep communicating.

As you know already, IT can help you do that.

For a long time now, people have been using IT to make working from home more practical and sustainable…

But the coronavirus pandemic has really accelerated the need to make sure your business has the infrastructure in place to make it work.

The good news is, here at Protech Comms, we have been supporting our clients in making it easier to work from home for a long time already.

We’ve been able to figure out and overcome a lot of the pain points businesses experience when more of the team need to work from home.

And we’ve tried and tested many of the software options available to make things that bit easier.

Indeed, to talk about how we could help you make your business more adaptable to remote working, you can call us direct on 01205 205250 or email to

Though lockdown restrictions are increasingly being relaxed, there is still the threat of a second wave of the virus…

The fact is, until society is totally comfortable and confident, the need for people to be able to work from home will remain high.

So, to best prepare and adapt your business, we highly recommend you take the time to make sure your business is capable of supporting its staff to work from home…

And make sure that all their IT needs are met.

To begin to do that, we thought it would be useful to share some of our experiences with you.

Tips for helping your team stay connected and in communication

Staying connected doesn’t need to be difficult.

The key thing is that someone in the business takes the lead and makes sure all your communication is consistent and regular.

First off, we’d recommend:

Scheduling Regular Catch Ups

Just because you’re all out the office, doesn’t mean you shouldn’t still catch up as you would if you were in the office.

In fact, with everyone spread out, it’s even more important that you allocate time to get online and interact together.

How often you catch up and have a general team meeting online will depend on the type of work you do…

But we would recommend, however many times you decide to meet up as a team online, you always have a clear agenda and stick to an allotted time.

If you don’t, the catch-up will seem pointless and a chore and – just as it would in a normal office environment – it will become a waste of time.

These catchups should be an opportunity for everyone to interact, communicate and remind themselves that they’re still connected to the team, even if they are at home.

Next, on technical level, it’s important to make sure you…

Put the Necessary Infrastructure in Place

Don’t assume every member of your team has all the IT infrastructure in place they need to do their job properly and stay fully connected.

Many will need support and advice for improving their IT set-up at home.

Though these days we tend to take it for granted that everyone has the latest state-of-the-art laptop and mobile phone, this is simply not the case.

Even more of a challenge for some people will be the various pieces of IT software you need to run things from home.

Make sure you do a full audit of your team’s home set up to make sure they have all they need.

Plus, be sure to check all the connections are secure.

With people potentially logging on to your systems from home, there is a much greater risk you might be exposed to cybercrime.

Finally, you should…

Make Sure People Can Phone as a Back Up

This might seem like an obvious, even redundant thing, but it’s so important when it comes to staying connected with your team that everyone is able to call in to the office or reach other team members by phone.

For many people, who are new to home and remote working and using software like Microsoft Teams and video conferencing tools, the change in circumstances will cause a lot of stress.

They won’t necessarily know how to use all the new IT you’re putting in place and they will need guidance.

The best way to do this is for the member of the team to be able to call in to the folks managing the IT and ask them.

It can be extremely reassuring for someone to be able to walk people through the software or program, so they feel that much more confident with it.

This is why we make sure all our clients have a contact number they can call if they get stuck. It really makes a difference.

Remembering to account for little details like this will play a big part in making sure your team both stay connected and, more importantly, feel connected when working from home on a regular basis.

Useful tools to keep the connection going

For many businesses, making the change to remote working requires more work than they might have anticipated.

But it needn’t be stressful.

We can help and take a weight off your shoulders.

Our team would be more than happy to have a chat with you about the various tools we can help you to set up to stay better connected with your team.

We can also give you some advice on how to make sure you IT systems are fundamentally structured to better support more of your team working remotely.

As ever, we’re just an email or a phone call away.

In the meantime, too, there are a few tools you can use to make things easier.

In fact, we recently shared our top tools for remote working…

You can read the full article here.

But if you are struggling to adapt to the changes, don’t hesitate to get in touch and see how we can support your IT needs.

You can call direct or email direct on 01205 205250 and or you can just hit the button below.

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